Insights & Events

Keep up with all the latest news, reports and innovations in delivery operations.

Customer loyalty begins at the doorstep: Enhancing relationships through delivery excellence

Download the Retail Economics report of 6,000 consumers across the UK, France, Italy, and Spain to uncover the secrets to building e-commerce customer loyalty through exceptional delivery experiences.

Everyday gamechangers: Exploring the step-by-step approach to innovation in shipping

Download the B2B International report for in-depth insights from e-commerce retailers in the UK, France, Italy, and Spain, on innovation in parcel delivery.
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How retailers delivered peak 2023

Download the Retail Gazette report and survey of 350 UK retailers to discover the key trends and insights from peak.
FREE GUIDE

Your guide to choosing a delivery service provider

Discover our 6 essential tips to help retailers seeking the right parcel delivery service provider to support their business.
FREE REPORT

How customers purchased during peak 2022

Understand changing customer needs and wants and how these will shape the parcel delivery experience in the coming year.
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On the road to greener retail logistics

Explore the opportunity of driving sustainability through parcel delivery.
FREE REPORT

Solving the delivery equation

Optimising carrier costs without impacting customer service levels.
FREE REPORT

The e-Commerce delivery guide 2022

Explore the themes, industry impacts and most importantly the opportunities represented by e-commerce delivery findings.
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How retailers delivered peak 2021

Download the Retail Gazette report to read our survey of over 100 retailers.
FREE REPORT

Next-day delivery: reacting fast for a successful future

The RetailX Online Shopper Study offers a powerful insight into the minds of consumers.