Aerial view of traditional English countryside home with brick buildings, tiled roofs, and Amazon delivery van in gravel courtyard.

Ship parcels with confidence and control.

Delight your customers with flexible options for delivery location and proof of delivery.
Photo on attended and unattended delivery plus GPS location
Picture-perfect delivery confirmation for every parcel.
Two brown cardboard delivery boxes stacked on doorstep near modern white front door with glass panels and potted plant
Get a photo of the delivery in action, without capturing any personally identifying features.
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Help your customers easily locate their parcels with delivery photos in track.amazon.co.uk .
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Customers who receive email delivery notifications will also get delivery photos sent directly to their inbox.
Your team gains additional support in the event a claim is filed.
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One-time Passcode

Get an extra layer of security with One-time Passcode (OTP).
  • Recipients are sent an SMS and/or email with their 6 digit OTP on the day of delivery
  • Delivery Associates confirm parcel delivery to the intended recipient by verbally collecting the OTP from the recipient in their hand-held device at the doorstep
  • Your team can view orders delivered using OTP in Shipper Central.
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Preferred delivery location

Your customers can specify the preferred delivery location at their residence through our tracking site. They will also have the control and flexibility to reschedule the delivery for their convenience.
Customer and store employee exchanging packages at retail counter with product shelves in background.

Deliver to counter

Your recipients can choose to pick up their parcels at one of over 8,200 pick up points in the UK.
  • During check out, customers can view pick up points by postal code and select their preferred pick up point.
  • Customers track their parcels and receive their pick up barcode through SMS, email notifications, and track.amazon.co.uk .
  • Customers retrieve their parcel at the pick up point by scanning their pick up barcode.
  • Available through our first-party integration or third party integrations with Metapack, Scurri, nShip, and PluginHive for WooCommerce.
Frequently asked questions

The Amazon Shipping V2 API can integrate with your first party order management system to make photo on delivery, OTP, preferred delivery location, and deliver to counter a part of your recipient experience. Deliver to counter also requires integration into your check out experience using our accessPoints API. To access photo on delivery, OTP, or identification of preferred delivery location with your third party label printing software, please reach out to your the software provider. Note that OTP is not available for orders placed on Amazon.

View more information in our Developer Hub . You can begin using Amazon Shipping’s V2 API in three steps: 1) sign up for Amazon Shipping; 2) connect Amazon Shipping with your system following the instructions; 3) subscribe to the RSS feed for future enhancements; 4) learn how to use the Amazon Shipping APIs by reviewing our comprehensive guides and documentation.

Value is limited to £550 and parcels cannot exceed 90 cm x 60 cm x 60 cm in size and 15 kg in weight. Parcels cannot include Dangerous Goods.

Yes. They are available for use on Amazon as well as other ecommerce channels, including your own website.

Help grow your brand with Amazon Shipping.

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