Delivery person in blue Amazon uniform holding package next to Prime van

Stay in the know every step of the way.

Get started Track your package

Track every step, from start to finish.

Get full shipment visibility with detailed tracking updates, accurate delivery estimates, and proactive notifications. Whether you’re managing package pickups or customer deliveries, Amazon Shipping provides tracking tools to keep you informed at every stage, helping you plan ahead, reduce uncertainty with a seamless shipping experience.

Delivery person hands package to person in pink sweater holding baby in yellow at front door of home

SMS and email tracking updates keep your customers informed about their package’s journey, offering them peace of mind and the ability to plan their day around the expected delivery time.

Delivery worker in blue uniform holding white package with soccer ball icons on the tape, close-up of hands and box

Customised branded tracking journey for parcels sold outside of Amazon.co.uk allows you to include your business logo on all tracking emails, increasing brand presence and reliability with your customers.

Delivery worker in blue uniform carrying package walks along tree-lined residential street with brick sidewalk on sunny day

Proactive notification on the estimated delivery time as our drivers get closer, allowing your customers to provide additional delivery instruction.

Stacked cardboard delivery boxes on doorstep near brick wall and potted plants, with white door visible in background.

Photo on delivery is provided as a source of confirmation to both you and your customers, enhancing a positive customer experience and supporting claim process.

Person with curly gray hair in a patterned blouse sits on porch, holding blue iPhone while smiling at screen

Where available, we provide GPS location pins to help customers track their packages and reduce lost items.

An order’s journey

Here’s how Amazon Shipping delivers orders directly from your warehouse to your customers.

1. Receive an order

Your customer places an order on your website, Amazon store, or other ecommerce sales channel.

2. Pack the order

Pull the product from your warehouse and pack it using your own branded materials and boxes.

3. Label the shipment

Purchase a shipping label through Shipper Central or your preferred label printing software.

4. Schedule a pickup

Use Shipper Central to schedule a one-time or recurring pickup from your shipping location, 7 days a week.

5. Track your shipment

Follow your order’s trip from your location, to our shipping facilities, to your customer’s front door.

6. Confirm delivery

Receive proof of delivery via photo or GPS location (where available).

Full visibility, fewer surprises, more control.

Start shipping today—track, plan, and deliver seamlessly.

Get started