How customers purchased during peak 2022
Download the insights from the Triange report and survey of over 600 peak customers.
This year, we’ve teamed up with Triangle to understand customer needs and expectations during 2022 peak season. What did we learn in peak 2022, to help us understand how e-commerce customers are changing their shopping habits and delivery expectations? And how can this help us as we look to this year’s peak?
Through four core areas of focus, this report outlines learnings and outcomes on how customer needs and wants are changing and how this will shape the parcel delivery experience in the coming year.
Download the report to understand:
1. How peak evolved in 2022
2. Purchasing habits in an ever-changing economy
3. The value of brand reputation for parcel delivery providers.
4. What customers look for in a delivery provider during peak and beyond
