Next-day delivery: reacting fast for a successful future

The RetailX Online Shopper Study offers a powerful insight into the minds of consumers and how 2020 has affected their delivery preferences.

The RetailX Online Shopper Study surveyed 1000 online shoppers in the UK, asking them a series of questions about their online shopping habits. The survey was designed to provide a valuable understanding of consumer delivery preferences and how expectations continue to change.

The results offer a remarkable window into the minds of shoppers and equips online retailers with the knowledge they need to ensure they are providing a delivery experience that meets consumer demand.

Through this report, learn more about online consumer shopping habits and behavior statistics, including consumers’ increasing demand for next-day delivery. This demand has resulted in 91% of ecommerce shoppers choosing where to buy based on next-day delivery optoins, rising to 97% for those who shop more than once a week.
Download the report to access this data
Simply complete the form for free access to all the data, plus an exclusive white paper where we unpack the findings, discuss how they affect our industry and, more importantly, the opportunity they present.

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