Help
Learn more about our parcel delivery service from the frequently asked questions below.
How can we help you?
Existing customer?
You can ship a variety of package sizes with us, from small to large parcels, up to 20kg nationwide. Larger parcels, up to 23kg, are priced on application.
We offer a range of reliable delivery speed options, including One-Day Delivery.*
You can buy shipping labels through our shipping tool, Shipper Central or one of our integrators. On-Amazon sellers can access shipping labels through Seller Central.
Not at this time, but we are always expanding our delivery services, so check back soon.
Learn more about which products you’re allowed to ship with our Prohibited Items Checklist.
We offer loose load, container and palletised collections, depending on the number of parcels you need to ship.
Yes — all our delivery options are tracked and visible through your online shipping management account.
