If you have an Amazon account, go to Your Addresses (https://www.amazon.co.uk/a/addresses
) and click on ‘Add Delivery Instructions’ under any listed address. Then select ‘Add More Instructions’ at the bottom of the page. There is a free text space where you can provide accessibility instructions under ‘Do We Need Additional Instructions to Find This Address.’
In this free text field, you can add instructions such as ‘Knock Loudly’ or ‘Give more time.’
Please do not enter any sensitive personal information, including health or medical information. By entering such data, you do so on a voluntary basis and consent to its use in accordance with our Privacy Notice
If you have an Amazon account, there is also a free text field in your address book on the Amazon Shipping tracking page
, where you can enter accessibility delivery instructions.
If you do not have an Amazon account, you can create one directly from the Amazon Shipping tracking page